IBM Copilot Runway will help organizations develop custom copilots, set to boost productivity and revenue

IBM’s latest offering, IBM Copilot Runway, will allow clients to streamline work, reduce the time spent on monotonous tasks, and improve productivity by leveraging the powers of generative AI.

According to IBM’s blog post, with IBM Copilot Runway, clients can design and deploy custom copilots, including Copilot for Microsoft 365, for a wide array of tasks. The company has also formed a team of dedicated professionals with expertise in Microsoft copilot, who will assist clients in the process, from creation to deployment.

The initial focus will be priority use cases and industries. In the blog post, IBM lists three use uses,

1. The Procurement and Finance Contract Copilot which assists specialists in extracting valuable insights from contracts.
2. The Customer Service and Field Service Copilot which gives agents and technicians access to self-service options and a time-saving generative AI search.
3. The Employee Experience Copilot which is designed to enhance employee engagement.

IBM also confirmed that it is making advancements in Microsoft copilot capabilities and scaling it across global operations.

Speaking about the collaboration between Microsoft and IBM, John Granger, Senior Vice President at IBM Consulting, said,

As IBM and Microsoft strengthen our partnership, we’re poised to empower more clients with Microsoft Copilot, supercharging productivity and boosting creativity through the power of generative AI. Our dedicated IBM Consulting Microsoft practice, along with Copilot-focused Experience Zones around the world, help us meet clients where they are and bring them the right generative-AI-enabled solutions for their businesses.

The release of IBM Copilot Runway is a testament to the fact that organizations are moving to AI-oriented solutions. Both IBM’s and Microsoft’s investments in AI worth billions of dollars will play an instrumental role in enterprises and individuals leveraging the power of generative AI.

What are your first thoughts on the IBM Copilot Runway? Share with our readers in the comments section.