Solved: Error in Moderation on ChatGPT

A clear & direct prompt can help you avoid such errors

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error in moderation chatgpt

Many users have reported getting an Error in Moderation on ChatGPT while seeking an answer for a prompt, leaving them perplexed. The moderation feature on ChatGPT aims to keep the conversation in the chatbot safe. This error may occur due to overly long input text, invalid characters, model domain mismatch, or network/browser issues.

If you think this is not the case, you can click on Regenerate response, press F5 to refresh the page & enter the query again, check the OpenAI server status, verify if you have a stable internet connection, or use a different browser.

How can I fix the Error in Moderation on ChatGPT?

1. Review & adjust the prompt

As the chatbot is trained to detect inappropriate content, if it thinks that there is a violation of the moderation policy, it will flag your input. To learn more, check out the guide on Moderation on the OpenAI website.

Then, carefully check the prompt for offensive or hateful language, adjust its length or rephrase it, and provide additional context to ensure the intent is clear. If this doesn’t help, click New chat and enter the prompt again to see if it goes through.

2. Clear the browsing data

  1. Launch your preferred browser; here we are taking an example of Google Chrome. From the top-right corner, click the three dots icon and select Settings from the context menu.Settings CHrome - error in moderation chatgpt
  2. Now go to the Privacy and security option and click Clear browsing data.Clear browsing data
  3. On the following window, select All time for Time range. Place a checkmark next to Cookies and other site data, & Cache images and files.Clear data - error in moderation chatgpt
  4. Click Clear data, then relaunch the browser.

Clearing cookies and disabling extensions on your browser can also help you fix similar issues like ChatGPT not working; read this guide to learn more.

To conclude, using correct, clear, and simple prompts without any offensive language can help you avoid the Error in Moderation message on ChatGPT.

However, if you think it is a false positive and there is nothing wrong with your query, click Regenerate response, refresh your browser, check the OpenAI server status, clear browsing data, or start a new chat to handle it.

If nothing worked for you, first wait for an hour before attempting again. If the issue persists, contact OpenAI support via email and explain the issue for further guidance.

As a last resort, you may also sign up for a new account to start from scratch. However, you won’t be able to access your chat history from the former one on this account.

Creating an account can also help if you encounter the Error in body stream message on ChatGPT; read this guide to learn more.

If you need help with a prompt or have another question for us, feel free to mention them in the comments section below.